Our product warranty
All products sold by PILLOWAY include a statutory warranty under applicable consumer laws.
Last updated: July 20251. Warranty Period
2 years from delivery.
2. Covered
- Manufacturing defects
- Faulty materials
- Non-functional mechanisms
3. Not Covered
- Wear and tear
- Misuse
- Accidental damage
- Cosmetic damage
4. Warranty Claims
Email: support@pilloway.online with your order number, photos, and description.
5. Remedies
- Repair
- Replacement
- Refund where applicable
6. Legal Rights
This warranty does not affect your statutory consumer rights.
7. Contact
Email: support@pilloway.online
Website: pilloway.online
Need warranty support?
Email your order number, photos and a description of the issue.