Right of withdrawal
You may withdraw from your purchase within 30 days.
Last updated: July 20251. Withdrawal period
30 days from delivery
30 days from receipt of goods.
2. How to exercise
Send your request by email
Email: support@pilloway.online
3. Effects
Your refund
Refund issued within 30 days of notification.
4. Return of goods
Goods must be returned within 30 days. Customer pays return shipping unless the item is defective.
5. Exceptions
- Custom items
- Unsealed hygiene-sensitive products
6. Withdrawal form
To: PILLOWAY
Email: support@pilloway.online
Order number: _______
Ordered on: _______
Received on: _______
Name: _______
Address: _______
Date: _______
Ordered on: _______
Received on: _______
Name: _______
Address: _______
Date: _______
Request a withdrawal
Use the email link below to open a request with the withdrawal form. You can fill in your order details before sending it.
Website: pilloway.online